At Dental Management Solutions our mission is to help dentists run a lean and smooth operation without compromising on the quality of care. We know our goals can only be achieved by providing the best-in-class and cost-effective practice management solutions. Our team of experienced professionals offers outstanding customer service. Our exclusive features allow our clients to be a totally paperless practice. Our solution’s advanced features focus on security along with low cost and unmatched customer service makes us an ideal choice for the dentist who wants to run hassle-free operation.
Established in 2014, we have built a loyal client following based solely on our ability to act as a “One Stop Technical Shop “for all of a client’s technical Call Center/Customer Contact Center needs.
We are a proven Technical Solutions Provider/Systems Integrator/Value-Added Reseller working with a number of carefully selected industry partners to help work with your organization’s new and existing hardware and software requirements. Our goal is to help you find the best long-term, low-cost, turn-key, ease of maintenance technical solutions to help your Organization’s patient contact center stay competitive and cost-effective.
At Dental Management Solutions, we have a potential of reducing the labor and increasing the recall appointments with this automated system.
* VOIP call center solutions
* 2 way texting communtications
* New Patient Forms
* Websites with CRM Intergrations
The wireless telephone system that we utilize is an advanced technology. It is a voice over IP high technology system which is a cut above the traditional phone. It is cost saving and advanced compared to its traditional counterpart. Fully integrating with your current practice management system, it is blissful to work with since it makes scheduling easier and more efficient.
It follows a smart system. The patient’s data is automatically displayed on the phone and computer screen as the call comes in. Having an easy access to the patients’ notes, treatment plans, outstanding balances and appointments, your staff can discuss these things with patients with better preparation.
Eliminates all non-productive calls, including busy signals, no answers, answering machines, etc. before they reach an agent.
The agent seamlessly moves from one ready call to another without having to stop and dial or choose the next call.
Record every phone conversation and easily look up the call you want to listen to from your PC.
Your Agents can make outbound calls and receive inbound calls while logged into the system.
Utilizing T1 PRI Circuits you can define the outgoing Caller Id by Campaign giving your business unlimited flexibility.
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